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Do not use email to notify the police department of your urgent complaints or concerns as email is not always checked regularly.

  1. If you wish to make a complaint about the actions of a Police Officer, or about any aspect of police operations please do so as follows:
    1. Come to the Police Department and tell any employee that you want to make a complaint; or
    2. Call the Police Department or the Chief of Police at the office and tell the person answering the phone that you want to make a complaint; or
    3. Write your complaint and mail it to the Chief of Police
  2. A supervisory officer will give you a citizen’s complaint form. This form asks you to identify yourself and then to give specific detail about your complaint.
  3. Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint.
  4. If it is going to take a long time to investigate your complaint, you will receive a letter telling you approximately when you may expect a reply.
  5. When your complaint has been investigated, the Chief of Police will review the investigation and will write you a letter explaining what has been found out about the matter.